Best Life Brands on Building a Franchisee-First Culture and Using AI to Improve Team Efficiency

Jennifer LoBianco is the chief marketing officer of Best Life Brands, a family of companies focused on clients' well-being at any stage of life. Jennifer participates in projects across all four brands, ComForCare, CarePatrol, Blue Moon Estate Sales, and Boost Home Healthcare and oversees consumer marketing, franchise marketing, marketing training for franchisees, and franchise development.

In this episode of Multi-location Marketing Leader, Jennifer shares her take on technology and AI and how her company uses it. She also discusses the importance of building a good team, as without the right people in the right role, no marketing initiative — no matter how well thought out — will work out. She also touches upon the franchisee-first approach and why empathy is the core characteristic of a good leader.